Our Team at STARVIEW are working even harder during this unprecedented period to ensure that our main products and services remain available to the business communities that we serve. We are doing our part to make sure Safety, Health and Well-Being of all are of paramount importance.
Below is a list of updates in supporting our employees, business partners & customers
For the Employees
All Starview staff are equipped with remote working facilities from home or anywhere else where there’s connectivity. Staff working in office practice social distancing measures. They are required to have their temperature taken twice daily before & after work and proper hand sanitisation upon reaching or leaving office. Those that are unwell are told to rest at home and refrain from all work activities for 5 days. All our staff have not gone overseas or to affected countries for the past 14 days or more
For Business Partners
As part of our business continuity plans, we at Starview continue to serve our partners and customers with our main products & services with upmost availability. We have a few production lines from different factories to ensure that our manufactured products e.g Fiber Transceivers (SFP, SFP+, QSFP etc) & Accessories are made available whenever possible with minimal disruption. Production volume will be slowed by the current situation and we do not encourage rushed shipments as higher freight cost will be incurred by air carriers and these charges may be transferred to you.
Our Service Support Line are still in force for those with a contract in place. For others that need a technical consultation or assistance, you are also welcomed to contact us via Email, Chat or Hotline
Support Line: +65 61003375
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
CUSTOMER PORTAL
Our Sales Hotline, Chat & Email are readily available during office hours.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Chat: www.starviewint.net / www.starviewint.com
Call : +65 3157 5338
Goods Delivery (Local)
We are currently doing a waiver on local shipping charges for ordering amount below S$1,000 in support of our business communities.
Meetings
We are currently limiting business meetings to smaller groups or over to the online conference platform we have in place. Partners/Customers can still engage us via web conference to discuss on potential opportunities or projects.
Trainings
The following are current trainings/presentations or topics that we have in place that we can conduct at your convenient time over the web
1. Why is NVME/TCP a Better Choice for Data Centre? – LIGHTBITS
2. How to Automate your Datacentre Networks? – APSTRA
3. Why Do I Need Open Networking? - EDGECORE/CUMULUS/STARVIEW
There’s no restriction on the no of attendees online, what you need is a laptop with good audio & visual capability. These are interesting topics that we have lined up that may help our business partners to explore on their business continuity plan in time of this difficult COVID-19 period.
Demo & POC services are still in place locally, we can ship the required equipment to your premise for such activities and guide you online on the setup & usage.
All these measures are to make sure our employees, business partners & the communities will be able to support each other during this difficult period. We believe that with these collective efforts, we will be able to slowly mitigate our fear & anxiety within our business communities into HOPE.
Do check on our websites for more updates
From
STARVIEW Mgmt Team
